3. PERSONAL INFORMATION
3.1 Personal information about you may include your name, physical address, e-mail address, phone number, date of birth, details of transactions made by you, information about the pages accessed or visited by you, information volunteered by you; such as survey information, and/or information entered by you while making any transaction on or through the Website, and any other information you may wish to provide (collectively, “Personal Information”) that can be used to personally identify you.
4. NON-PERSONAL INFORMATION
4.1 We also collect “non-personal” information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your IP Address (collectively, “Non-Personal Information”), which cannot be easily used to personally identify you.
5. TYPES OF INFORMATION COLLECTED BY US
5.1 Personal Information provided by Users:
(a) We receive and store all and any Personal Information you enter on the Website while making purchase or any other transaction, or using Service or features available on or through the Website and/or any other information/data you provide to us in any other way, whereas such information may include, without limitation, your name, date of birth, e-mail address, physical address, phone number, etc.
(b) This information is used for such purposes as identification and authentication, Services improvement, support, contact, research; responding to your requests for accessing certain information and/or using any Services or features, customizing the advertising and content you see on the Website; and communicating with you about our Services and/or features.
(c) Your e-mail address may be used by us to send you the updates, newsletter(s) and/or news regarding the Website or our Services and features.
(d) We also record the details of transactions made by you on the Website.
(e) To ensure good quality of Services, we may monitor and record any communication you have with us whether in writing, by phone or by e-mail. Please note that e-mail is not encrypted to/from either the public or private areas of the Website.
5.2 Non-Personal Information collected automatically:
(a) We automatically receive and record Non-Personal Information on our server logs from your browser including your IP address, cookies, and the pages you request.
(b) Generally, the Website automatically collects usage information, such as the numbers and frequency of visitors, similar to TV ratings that indicate how many people watched a particular show. We use this data in aggregate form only; i.e., as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often Users use parts of the Website, or Services and/or features provided on the Website so that we can make it useful to as many Users as possible, and improve those Services and features.
(c) As part of this use of Non-Personal Information, we may provide aggregate Non-Personal Information to our affiliates, partners and/or advertisers about how our Users, collectively, use the Website. We share this type of statistical data so that our affiliates, partners and advertisers also understand how often people use their Services and websites, so that they, too, may provide you with an optimal online experience.
(d) Again, we never disclose aggregate Non-Personal Information to an affiliate, a partner, or an advertiser in a manner that would identify you personally.
(e) We often receive a confirmation when you open an e-mail from us if your computer supports this type of program. We use this confirmation to help us make e-mails more interesting and helpful.
(f) We also compare the list of our Users to the lists received from other companies, in an effort to avoid sending unnecessary messages to our Users.
5.3 Personal Information tracked through cookies:
(a) A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s servers and stored on your computer’s hard drive. You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set.
(b) We use our own cookies for a number of purposes, viz., to keep track of preferences you specify while you are using the content and/or Services available on or through the Website to estimate and report our total audience size and traffic; and to conduct research to improve the content and Services provided on or through the Website.
(c) We use session cookies for to allow you to carry information across pages of the Website and avoid having to re-enter information.
(d) We use persistent cookies for the following purposes:
(i) To help us recognise you as a unique visitor when you return to the Website, or to allow us to tailor content or advertisements on the Website to match your preferred interests, or to avoid showing you the same advertisements repeatedly.
(ii) To compile anonymous, aggregated statistics that allow us to understand how people use the Website, and to help us improve the structure of the Website.
(iii) To internally identify you by your actual name, e-mail address, currency and location (geographic and computer ID/IP address).
(iv) Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.
(e) Third-party cookies are used via the Website for the following purposes:
(i) To serve advertisements on the Website and track whether these advertisements are clicked on by Users.
(ii) To control how often you are shown a particular advertisement.
(iii) To tailor the Website content to your preferences.
(iv) To count the number of anonymous Users of the Website.
(v) For the Website usage analysis.
(vi) Advertisements appearing on the Website may be delivered to Users by advertisers, who may set cookies that allow their servers to recognize your computer each time they send you an online advertisement, and to compile information about you or others who use your computer, which allows their networks to deliver targeted advertisements that they believe will be of most interest to you.
6. WHY YOUR INFORMATION IS GATHERED
6.2 All information gathered by us is for the express purpose of enabling a more productive, customized, and efficient experience for our Users.
7. HOW YOUR INFORMATION IS USED
7.1 The primary purpose for which we collect Your Information is to provide you, the User, with a safe, smooth, efficient, and customized experience. You hereby agree that we may use Your Information to –
(a) allow you access and make use of, and participate in the Services and deals offered on the Website;
(b) maintain our records;
(e) monitor the Website usage levels and quality of the Services we provide;
(f) customize, measure and improve the content and advertising on the Website;
(g) provide the needed Services and customer support on User request;
(h) resolve disputes, and troubleshoot problems;
(i) prevent potentially prohibited or illegal activities, and enforce the provisions of the OnlineClues User Agreement, OnlineClues Rules & Policies and all the documents they incorporate by reference;
(j) notify Users about the Services, Service updates, targeted marketing and promotional offers based on their individual preferences;
(k) compare information for accuracy, and verify it with third-parties; and
(l) provide information required by third-party service and sales providers, who are prohibited from using that information for any other purpose than to deliver their goods and services.
7.2 If you do not wish to receive alerts and marketing, promotional or sales material from us, you may notify us that no further material be sent to you. Our contact details are located in the “Contact Us” page of the Website. We will as soon as reasonably practicable after receiving your request, remove your contact details from our marketing database.
7.3 All rights in the manner of recording Your Information held by us (including copyright and database rights) are and shall remain our property.
8. TO WHOM AND WHERE YOUR INFORMATION MAY BE DISCLOSED
8.1 Your Information is an integral part of our business. We neither rent nor sell Your Information to anyone.
8.2 By accessing and/or using the Website; you hereby consent to our sharing/display of Your Information for the purposes, to the extent, and in the manner, as mentioned below:
(a) Sharing with affiliated business entities we do not control. We anticipate that we may become affiliated with a variety of business entities, and work closely with them. In certain situations, these businesses may offer services or products to you through the Website. In other situations, we may provide you Services or Products jointly with affiliated business entities. You can easily recognize when any of the affiliated business entities is/are associated with your transaction and when we share Your Information that is related to such transactions with them.
(b) Sharing with agents. We employ several entities as our agents to perform tasks on our behalf, and we need to share Your Information with them in order to provide our Services to you. The examples of such tasks include, without limitation, sending e-mail, analyzing data, etc. Unless we tell you differently, our agents do not have any right to use Your Information we share with them beyond what is necessary to assist us.
(c) Sharing with advertisers. You acknowledge and agree that we, in our sole and absolute discretion, and without any notice to you, are at liberty to share with the advertisers, any and all information we gather and/or collect about you in any of the manners/modes specified herein or otherwise, for being used by them in any such manner as deemed suitable and appropriate by them.
(d) Display on the Website for facilitating inter-User communication. You acknowledge and agree that unless you instruct otherwise by following the procedure described on the Website, your Personal Information shall be displayed on the Website to such extent as may enable the other Users to send you e-mail, and/or engage in any such other form of communication with you as they may determine in their sole discretion, in relation to your use of the Website.
(f) Release/Disclosure for protection of us, our constituents and others. We may -
(i) release Your Information when we believe in good faith that such release is necessary to comply with the provisions of law; or to enforce or apply the OnlineClues User Agreement, OnlineClues Rules & Policies and all the documents they incorporate by reference; or to protect rights and/or property of our constituents and/or the advertisers. This includes, without limitation, exchanging information with other companies and organizations for protection against fraud;
(ii) share Your Information to respond to court orders or legal process, to establish or exercise our legal rights, or to defend against legal claims and, if in our sole judgment, disclosure is required or is appropriate in such circumstances;
(iii) share Your Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any Person, violations of the the OnlineClues User Agreement, OnlineClues Rules & Policies and all the documents they incorporate by reference, or as otherwise required by law;
(iv) where required by law, and in circumstances where we deem it appropriate, disclose Your Information to an applicable governmental, regulatory, or enforcement authority;
(v) if you are a winner of contests, giveaways and other promotions, give Your Information to a third-party for the verification of eligibility and the delivery of prizes; and
(vi) disclose Your Information to a third-party that alleges that you have infringed their intellectual property rights; likewise, if you allege that a User has allegedly infringed your intellectual property rights, we may disclose Your Information to that User.
(g) Consensual Sharing. Save as the circumstances and conditions set forth hereinabove, you will be notified when Your Information may be shared with third-parties, and will be given the option to prevent such sharing.
9. CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION
9.1 We use physical, electronic, and procedural safeguards to protect your Personal Information entered on or through the Website.
9.2 In certain areas, we use industry-standard encryption techniques to protect data transmissions. However, please note that this is not a guarantee that Your Information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
9.3 We endeavour to protect your Personal Information to ensure that it is kept private; however, we cannot guarantee the security of such information because no data transmissions over the internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any Personal Information you transmit to us; as such, you do so at your own risk.
9.4 Once we receive your transmission, we make efforts to ensure security on our systems. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of Users’ Personal Information at any time. Should you have any query regarding the security measures employed by us in connection with protection of your personal information on the Website, please contact us at cc firstname.lastname@example.org.
10. CONTACTING US
12. EFFECTIVE DATE